Pharmaceuticals
Octabiotic Pharma
Project Overview
Octabiotic Pharma is an Egyptian healthcare and pharmaceutical company operating both offline and through an online store offering health and wellness products. The company positions itself as a trusted provider of quality healthcare solutions, serving a growing customer base across the market.
The Challenge (The Problem)
As the company expanded its operations, several operational and tracking challenges began affecting performance and control:
- Fake field visits conducted through VPN manipulation
- Fragmented tools across departments
- Poor handling of samples and petty cash tracking
- Subcontracting and accounting inconsistencies
- Inaccurate Bill of Materials (BOM) calculations
- Accounting disorganization across sales, purchasing, vendors, and customer accounts
- Production workflow chaos
Project Goals
The objective was to create a fully integrated and transparent operational ecosystem:
- ✔ Integrate CRM and ERP systems
- ✔ Ensure accurate BOM management
- ✔ Reduce operational and manual errors
- ✔ Detect and eliminate fake visits
- ✔ Improve visibility into visits targets and planning
- ✔ Track medical representatives’ real-time locations
- ✔ Maintain detailed visit history records
- ✔ Track petty cash usage
- ✔ Monitor sample requests and consumption
Our Integrated Solution
We developed and implemented a fully customized ERP system integrated with a mobile application designed specifically for field operations.
The ERP Engine
- Integrated CRM & ERP environment
- Accounting automation (sales, purchase, vendors, customers)
- Accurate BOM and cost management
- Petty cash tracking and reporting
- Sample request and consumption monitoring
- Centralized operational dashboard
Mobile Application (Field Force Management):
- Real-time medical representative tracking
- Visits planning and target management
- Visit history logging
- Fake visit detection mechanisms
- Field data synchronization with ERP system
Results
The transformation delivered strong operational control and measurable improvements:
- Full visibility and tracking of visit plans
- Centralized control within one integrated system
- Improved customer relationship management
- Elimination of fake visits
- Reduced manual errors
- Stronger operational transparency across departments
Technologies
Dart(Flutter)
.NET 8
SQL Server
Figma
OpenSearch
Redis Caching
AWS
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